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Salons: Keeping Clients Satisfied And Coming Back For More


A client who walks to your salon will most often observe organized the shop is, meaning how the decorations are kept and just how clean environmental surroundings is. As she sits down, she may look through the magazines that are scattered throughout the a coffee table and take notice of the dates on the magazines. As she takes the time to glance around your shop, she may even start to look in the floors, chairs, and shampoo units, as well as the hair products you offer. Not every client will survey your shop, but the regulars who venture into your store will start to recognize the major upgrades your shop needs.

Equipment

You don't want individuals to walk into your shop, sit on the hair dryer chair and see that the machine burns their hair, leaving it frizzy and damaged. Make certain your equipment functions correctly by regularly inspecting items, spending money on regular maintenance on equipment, and replacing any items that no more are operating as intended.

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Be sure you execute regular checkups on equipment, which means inspecting the shampoo unit to recognize if it's properly cleaning hair and also the hair dryer to see if it's drying hair right. The last thing you want is really a person to be mad because the item isn't working properly, so by conducting regular check ups on equipment, you can write a memo regarding any damaged parts around the product and get it fixed. For barbershop owners, the same principle applies: inspect your equipment frequently, so if you notice that the barber chairs are beginning to chip or are unable to rotate, have them replaced.

Furniture

If you are opening up your first salon, you may just have the necessities (styling equipment, chairs, and hair products) to get you with the first few weeks. If you've been in the business for several years now and find out that the mirrors are starting to chip and also the chairs are starting to crack, you may want to go ahead and buy new furniture. The concern of the furniture might not deter customers from visiting your shop, if your furnishings are 10 years old or older and it is starting to break, someone will take interest in these flaws.

Decorations

Little decorations, such as mirrors, vases and lights help alter the look of the salon and modify the final appearance from it. The sight of decorations in your store creates a more professional look than a store with just the bare essentials inside. Yes, decorations are little details when compared with salon equipment, however they do help contribute to the look and professionalism of your store.

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