利用者:WillowSemple632
出典: くみこみックス
Is a Telephone Engineer Required When Diagnosing a Line Fault
When the phone line goes dead many people panic and call their service provider straight away but this might grow to be a costly mistake. Some faults can be caused by equipment and extensions within the home that are not covered by the company.
Most houses in the united kingdom make use of a master socket known as an NTE5 with a detachable front plate that may be removed if you take out 2 short screws. By removing this front plate, assuming the house continues to be wired to standard, you will be disconnecting all internal telephone extensions. The rest of the part of the master socket or NTE5 presently has an evaluation socket in the bottom right-hand corner for use to check the incoming line.
Are You Obtaining a Dialling Tone?
The next thing is to consider a telephone you know is working, preferably one which doesn't need mains electricity, and plug it into the test socket and listen for a dialling tone. If there is no dialling tone only at that test socket then the fault is very apt to be within the external network and all sorts of try to repair the fault can be carried out by the service provider totally free.
When there is a dialling tone in the test socket and also the tone disappears once the front plate is reinstated then there's a fault on the internal wiring or equipment. The next step is to unplug from telephone sockets any equipment/modems/telephones in the home. If there is still no dialling tone then there must be a fault around the internal wiring inside the house.
Telephone Engineer Callout:
To repair this sort of fault, our advice is to buy a trained telephone engineer to the property. You can do this through your company but will be costly with any focus on the internal wiring starting around £200. Another option would be to speak to a reputable engineer from our press or online, preferably an ex BT engineer who can offer the skills necessary for a lot less cost.
Many people are still under the premise that only BT Telephone Engineers are allowed to work on internal/external telephone faults and will only call them out. Though this is true concerning the external (any telephone wires outside the property), it is not the case with the wires within the home.
It would be a good idea to remember that there are a lot of Ex BT Engineers that work for themselves and calling them out is really over 50% less expensive than BT themselves and the work is completed towards the same standards.
